Shipping policy

🌙 Shipping & Delivery Policy
Welcome to our sacred space. Because we work mindfully with regional artisans and print-on-demand fulfillment partners to create our apparel, custom candles, and altar decor, your items are crafted and prepared specifically for you upon ordering.
Please review our shipping timelines and guidelines below.

📦 Processing & Production Times
  • Apparel & Custom Candles (Print-on-Demand): Please allow 2 to 5 business days for printing, pouring, and quality checks before your items are shipped.
  • Altar Hardware & Crystals: Please allow 1 to 3 business days for our fulfillment partners to securely pack your delicate items.

🚚 Delivery Timelines (United States Only)
Once your order has been processed and leaves the fulfillment facility, standard transit times are as follows:
  • Standard Shipping: 3 to 7 business days via USPS or DHL.
  • Total estimated delivery time from the moment you place your order is typically 5 to 12 business days.
Please note: We do not ship internationally at this time to ensure the fastest, safest delivery paths for our domestic community.

🧩 Multiple Packages & Split Shipments
To bring you the most unique ritual items without bloated storage costs, your items may ship from different specialized fulfillment centers.
  • If you order a graphic hoodie and a crystal altar kit, they will likely arrive in separate packages at slightly different times.
  • You will receive a unique tracking number for every individual package that ships out so you can follow its entire journey.

📍 Tracking Your Order
As soon as a tracking number is generated by our suppliers, it will be automatically sent to the email address you provided at checkout. Please allow up to 48 hours for the tracking portal to update with live transit data.

⚠️ Address Corrections & Lost Packages
Please double-check your shipping address at checkout. We are unable to alter the destination address once the supplier has begun processing the order. We are not responsible for packages delivered to incorrectly entered addresses or items stolen after confirmed delivery.
If you have any questions about your package's journey, please reach out to us through our contact page or email us directly at your support email address.